Item must be received back at FluxTone no later than 3 weeks after initial ship date.
If you are returning an item for the “money back guaranty”, you must:
• First get authorization…via obtaining a “RA number” call… 303-907-9078
• Pay for return shipping, and Buy insurance for the full amount invested.
• Must be returned in original packaging.
• Must be returned in merchantable condition.*
• Agree to a 15% restocking fee.
• Accept a FluxTone company check as the only form of Refund.
After inspecting, testing, and having found the returned merchandise in satisfactory condition, FluxTone will issue a company check to the original purchaser’s address for an amount to be at least 85% of the purchase price.
* No damage or signs of use…. That includes, but not limited to:
Dents, dings, scrapes, scratches, electrical damage, label damage, holes, etc.
In other words, any condition that would prevent it from being sold as new.